How to Get Google Reviews

Use Google My Business for SEO

Did you know that 84 percent of consumers trust online reviews as much as those of a friend? With customers turning to Google to get information on businesses, online reviews can be the difference between getting a new client or getting passed over. If your business doesn’t have any reviews or just a few, consumers may assume that you aren’t as trustworthy or professional as your competitor with a few hundred reviews. While getting more Google reviews may seem daunting, here are a few tips that can help you effectively grow your number of reviews in just a short time.

Set up your Google My Business listing

Before you start soliciting Google reviews, you’ll want to make sure you’ve added your Google My Business listing. Adding or claiming your listing allows you to manage your business’ information on Google, including your location, contact information, hours of operation and reviews.

Google My Business - Camera Security Now

Actively solicit reviews

While paying for or giving customers an incentive for reviews is a violation of Google’s terms of service, you are allowed to ask your customers for reviews. If your business is conducted in person, simply ask your customers to leave a review online after their transaction is completed. Regularly pass out business cards? Add a short request for reviews on your card! If you conduct business online, you can send your customers a post-transaction email requesting a review. You can even download a quick link for customers to use to rate your business quickly and easily.

Put social media to work for you

If you’re active on social media, you should also ask your audience there to leave a review on Google. Include your quick link to make leave reviews easier. If a client leaves a review on Facebook, respond with a quick thanks and a request for them to also share their thoughts in a Google review.

ask for feedback

Always respond to reviews

Don’t waste your customers’ time. You asked for reviews and you should take time to respond to all of them whether they’re positive or negative. A quick thanks is usually sufficient for a positive review. Bad reviews may seem like a downer, but they actually give you an opportunity to turn a negative into a positive. Respond to the review and offer a solution that addresses the issues of the reviewer. After you’ve satisfied their concerns, ask them to update their review. You’d be surprised how much an offer to make things right can help boost your business’ image and a customer’s review.

Always respond to feedback

Growing your reviews and your customer base

In addition to helping customers make determinations about whether to trust your business or not, Google reviews also help improve your overall search ranking. When you’re competing with a host of other businesses, Google reviews can help differentiate your business and increase your visibility to potential customers.

The Tech-Army is always on the lookout for skilled technicians to help us expand our network of professionally trained and certified installers, engineers, and technicians. If you work in the computer, CCTV, IP security camera, AV/computer rental, or homebuilder industry, we want to talk to you! While there’s no cost to join, we only accept serious professionals – so only the best need apply.

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The Role of Social Media for the Independent Contractor

Getting consistent, quality referrals can be a real challenge when you work for yourself.  As an independent contractor with limited experience marketing your skills, social media accounts on Facebook, Twitter, and LinkedIn can be your primary advertising opportunity – offering up an excellent source of potential clients and referrals. However, if handled incorrectly, social media can also doom your business before you ever get started. Understanding the unique role that social media plays in the career of the independent contractor can help you build your reputation in your industry while ensuring the success and growth of your business.

How social media marketing works

Lack of social media presence

When customers are searching for services, their first resource is the internet. Developing a website can seem premature or be intimidating for many independent contractors, so having a social media presence is crucial to helping customers find you.

Social media is also an excellent source of referrals and reviews for independent contractors. Rather than having to collect referrals to distribute to potential clients, social media provides customers looking for your services with easy access to reviews of your services. If you don’t have a social media presence, customers will move on to the next business they find.

Social media provides a way to receive customer feedback

Your social media persona

Perhaps more detrimental for your business than not being on social media at all, is a negative social media presence. If your social media page is littered with profanity or inappropriate or irrelevant content, you may be doing more harm to your business than you know.

Establish social media accounts for your business that are separate from your personal accounts and keep any personal conversations from filtering into your business profile. Business pages can typically be set to require the page admin’s approval for comments to be visible to other viewers. If you receive a post comment that is inappropriate, simply block the comment from appearing on your page.

Handling negative reviews

Every business, big and small, deals with its fair share of negative reviews. As you build your business, you’re bound to receive at least a few of these. Addressing these critiques with professionalism and ensuring that issues are dealt with appropriately can be an opportunity to turn a negative into a positive for your growing enterprise.

Increase customer satisfaction

When you receive a negative online review, don’t engage negatively with the customer. A simple statement of “We’re sorry you were displeased with our service. We will contact you directly to follow-up on any issues” is more than appropriate online. When possible, contact the customer offline to get a better understanding of the situation and to correct any legitimate issues that they may have. After you resolve the issue, request that the customer consider editing their previous comments to address how you handled the situation.

Always show your best face when dealing with customers. Don’t engage in arguments with customers, competitors, or random commenters. These actions can cause a potential customer to look elsewhere for a contractor.

Show off your skills

When you’re doing a job, always ask the customer for permission to take photos of the project to be placed on your social media feed and invite the client to comment on the post. You put a lot of hard work into every job you complete, and your social media pages are an excellent source for you to showcase that work.

Taking a picture of work done by contractor

You should also make an effort to establish yourself as an expert in your field. Share relevant information and posts from other sources on your pages so that customers get used to coming to your page for information they need on your industry. The more information you provide, the more clients will see you as a trusted source they can turn to when they need services in your field.

A network of skilled technicians

As you build your business, social media can be a valued resource for customers and a source of leads for your business, as well as a potential minefield for your business’ success. In an increasingly mobile society, understanding how to utilize social media to engage with customers and present a positive image of your company to customers is vital to the future of your company.

A network of skilled technicians

The Tech-Army is always on the lookout for skilled technicians to help us expand our network of professionally trained and certified installers, engineers, and technicians. If you work in the computer, CCTV, IP security camera, AV/computer rental, or home-builder industry, we want to talk to you! While there’s no cost to join, we only accept serious professionals – so only the best need apply.

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The Tech-Army Proudly Welcomes Geremy and Security Managed!

We here at the Tech-Army are very pleased to welcome Geremy and Security Managed to our nationwide group of professional installers, engineers and technicians in the Tech-Army! Geremy and Security Managed are the newest additions to the Tech-Army’s New York City camera partners and we are proud to have them on board.

Having been in business for over 8 years, Geremey and Security Managed offer services like:

  • Access Control Systems
  • AdAware, Virus and Spyware Services
  • Alarm Systems
  • Certification – A+
  • Certification – CCNA -Cisco
  • Certification – Citrix
  • Certification – MCP
  • Certification – Microsoft Administrator (MCSA)
  • Certification – Network+
  • Data Solutions – Backup
  • Data Solutions – Recovery and Restoration
  • Data Solutions – Storage
  • DVR/ CCTV – Consulting for On-site Installation
  • DVR/ CCTV – Geovision Products and Solutions
  • DVR/ CCTV – Installers
  • DVR/ CCTV – PTZ Cameras
  • DVR/ CCTV – Service and Support
  • DVR/CCTV NVR/IP Supplier
  • IP Camera   – Installers
  • IP Camera  – Service and Support
  • IP Camera – Consulting for On-site Installation
  • IP Camera Supplier
  • Networking: Firewalls
  • Networking: Linux Server
  • Networking: Routers
  • Networking: Servers
  • Networking: Wireless
  • PC Builder
  • Phone System Installer
  • Remote Computer Support
  • Rentals – Temporary Internet Access
  • Sales – Hardware
  • Used Computer Sales
  • VOIP
  • Web – Design
  • Web – Hosting
  • Web – SEO
  • Web – Social

Security Managed is open 7 days a week and offers products and services in the areas of Security Cameras, Networking, Phone Systems and more! If you’d like to contact Geremy and Security Managed directly in the New York market you can call 646-801-0508 or you can call the Tech-Army toll free at 877-422-1907 to have Security Managed help you with your next project. Welcome to the Tech-Army Geremy!

 Open 7 days a week! Give us a call today!

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Apple Is Releasing A Watch, But Not The iWatch!

It’s not every day that Apple is behind when it comes to tech trends but alas the impossible has happened. When it comes to wearable tech, specifically smartwatches, it may surprise you that Apple is one of the only major tech companies not to have a product on the market. But those days are going to be short-lived as the company has already announced the Apple Watch. With every new Apple product comes loads of questions and speculations about what it can and can’t do so let’s see if we can’t put some of those questions to bed.

As with a lot of recent technology, fitness will also be a large part of the Apple Watch. Apple’s product, like so many others on the market, will be able to read your heart rate thanks to four sensors on the backside of the device. In addition to that, the fitness app that comes preloaded on the Apple Watch will encourage you to meet specific goals in different categories, including exercising and standing. The Apple Watch will remind you to get up and move around if you have been sitting for too long, it will keep track of how many calories you’ve burned and a ring will begin to fill up the closer you get to your daily goals. Health and fitness are very popular topics in today’s society and tech companies are jumping at the chance to incorporate health and fitness apps into their products. This only makes sense as a lot of the fitness junkies out there are also tech junkies. It’s like a match made in heaven.

The home screen on the Apple Watch displays all of your apps and allows you to pan around to see more apps by swiping on the screen. Unlike the iPhone’s organized list of apps, the Apple Watch has app bubbles that give off a fun look without sacrificing accessibility. But probably one of the coolest parts of the Apple Watch is the watch dial on the side of the device. This dial looks and feels like a traditional watch dial but instead of adjusting the time of the watch this dial is rotated to navigate through the Apple Watch’s software. Press it to bring up the software menu and then press it again to bring you back to the home screen. Pressing the button beneath the digital crown brings up your contacts. Simply tap a contact to communicate with them. If your friends have an Apple Watch you can chat with them by drawing little pictures on their watch, which I’m sure will make boyfriends and girlfriends all the more disgusting in public. A little creepier feature is the fact that you can also share your heartbeat with your friends as their watch will vibrate in unison with your heartbeat.

Like other smartwatches you can receive texts directly on your Apple Watch and respond to them with canned responses, just like on your smartphone. Apple also created a new set of animated emojis that you can also send instead of a text message. You can also use Maps on your Apple Watch, which should make navigation easier. Moreover, you can get walking directions, which is especially helpful for exercising, with the watch vibrating whenever you have to make a turn.

I think my favorite feature that Apple has revealed so far is the ability to accept calls and talk to people through the Apple Watch. This brings me back to the days when I would watch Power Rangers and be envious every time they communicated with their watch communicators. It’s also very James Bond. Siri also works on the Apple Watch, just ask a question into your watch like you would your phone.

You can also view photos on the Apple Watch and third-party apps, like Facebook, can also give you updates and notifications. In addition, developers can also write apps specifically for the Apple Watch like BMW, which made an app that gives you statistics about your car. If you’ve ever wanted to pay for things by tapping your wrist against them then your wait is over because the Apple Watch can do that too.

A lot of the functions of the Apple Watch will be controlled via companion app on your iPhone, which is standard for most smartwatches. The watch itself will come in two sizes and the wristband will be interchangeable as well, allowing for more customization. Apple is making a ton of different styles and third-party developers will probably also make bands once the device launches so your choices will be plenty. As far as battery life, the Apple Watch will need to be charged every night, according to Apple, and can be done so with a nifty little magnetic charger.

While that is a ton of information about the Apple Watch it still isn’t everything. Apple is still holding back some information and it is likely that the company will hold another event for the device closer to launch. The Apple Watch is set to launch in the next couple of months with prices starting at $349.

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Apple Will Start Making Millions of Apple iWatches Next Month

We have been hearing so many things about the iWatch for what seems like years. It finally became more than a rumor last year, and we finally got to see some official pictures. There is now some actual news about them actually producing them now though, so we can finally start actually thinking about it a little bit more seriously.

According to a Taiwanese website called United Daily News, Apple is having their suppliers produce between three million and five million units of the new Apple iWatch this month. Not only that, but it appears that Quanta, Apple’s supplier, has hired somewhere between three and ten thousand more employees just so they can cover all of the production of the watch.

This report can also be taken much more seriously  considering the fact that it lines up with some of the other rumors that came from reliable sources. Apple Daily said some time ago that Quanta would probably start production around January as well. There is still no official word as to when exactly the watch will be coming out. Apple hasn’t said anything official about it at all. On top of that, no proven sources have really had a very good guess either. But if we use logic, and look at a couple of the questionable rumors, there is probably a good chance that we will see these in stores around spring time. The much-anticipated Apple iWatch:


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See Samsung’s Latest Smartphone, The Metal ‘A7’

Samsung is going to be releasing a new smartphone called the Galaxy A7 in the upcoming weeks. It is going to be pretty similar to the Galaxy Alpha and will be completely made of metal. Recently some leaked documents that came out of China revealed the A7 with the same metal edges as the Galaxy Alpha and the Note 4. From everything that can be found on the internet, it seems that the phone is going to be one of the most exciting releases of the new year.

In the same documents that were leaked from China show the metal edges, photos show that the A7 will be the thinnest phone that Samsung has ever manufactured. Along with the metal casing, this is shaping up to be everything that anyone has ever wanted in a smartphone. It’s always about being thinner and more durable.

It also has a ton of other cool features including a 5.5 inch 1080p display, a super fast Exynos 5433 processor, a 13 megapixel rear camera and a 5-megapixel front camera.

The phone isn’t expected to have the newest version of Android though, but that is to be expected. It will probably come with Android KitKat which is the operating system most common on the higher end Android phones.

SEE ALSO: Wireless Charging Has Come A Long Way!

With all of these features, it might end up being one of Samsung’s most popular phones. Could it be an iPhone killer? Probably not, simply because Apple has become a fashion statement more than a tech company. But it should certainly be able to perform better than your average iPhone. It will also be a tiny bit thinner than an iPhone with the same size display.

The major issues to consider are the facts that it has a slightly smaller battery than the Galaxy S5, and it is just a hair heavier than the iPhone 6. But other than that, it’s probably something to keep in the back of your mind when your upgrade comes along this year!

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Tips for Hidden Features For Apple Update

Since the release, Apple iOS 8 has not been the smoothest. After just five days of the release, reports of slow Wi-Fi connections and battery drainage started popping up. The issues tried to be fixed, but hoping that the 8.0.2 kills all the bugs for good.
Other than the minor bugs, the new release has been pretty amazing with a ton of new features and updates. Many updates and new features can be both obvious and well hidden to many users. Here is a list of a few tips to get the most out of your iPhone update.
1. Fill in Medical ID: Maybe one of the smartest idea that the update has to offer. Located in the new Health app, which can’t be deleted, you can fill in personal information about yourself such as allergies and medications that medical emergency services might need to access in case of an emergency. It might save a life, not a bad idea!
2. Hide Photos and Videos: Everyone has embarrassing video and photos they do not want anyone to view. Not to worry, in the Photos app, hold a finger on the video or photo that you want to hide. It will look like it disappeared, but it is still available in your albums.
3. Selfie Timer: Finally the new iOS 8 update has a self timer so your selfless always come out perfect. You can set it to 3 or 10 seconds, the app provides an on-screen countdown. The camera then takes a burst of 10 images so you never have to keep taking time to create the perfect selfie.
4. Make Your iPhone Black And White: Whether your colorblind, or just crave something artsy the new update has a grayscale setting that turns your iPhone appearance gray. Go into your Settings > General > Accessibility and then turn on the Grayscale setting. If you do choose this option, it will only be available on the screen. Any photos or videos you take will still be in full color.

4.5. Rent An iPhone: With you can actually rent an iPhone–or any smartphone for that matter.

5. Interact With Notifications: With the new update you don’t have to open the full Messages app to reply. Just swipe down and a reply box will automatically appear for you to instantly reply.
6. Check What Apps Are Stealing Your Battery: A fantastic feature! You can now check what apps are killing your battery life, instead of just viewing what apps are taking up the most space on your phone. Go in to your Settings > General > Usage > Battery Life. A listing of all the apps will appear and show the percentage of the battery usage.

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The ASUS EeeBook X205 Is A Really Cool Chromebook Alternative

ASUS does in fact make their own line of Chromebooks, but the company is making sure that they can appeal to any audience, even if it means competing with their own products. They aren’t just limiting their budget priced notebooks for Google’s operating system. At IFA 2014 ASUS unveiled the EeeBook X205. It is an 11.6 inch notebook stays around the same price as their line of Chromebooks but adds a few different features. It launches later this year and will retail for $200.

The EeeBook X205 looks great. It is really small and light, but big enough to have an enjoyable experience. It is 11.26 x 7.61 x 1.09 inches and weighs just over 2 pounds. There is no way carrying this thing around is going to wear you out, and it will probably fit just about anywhere you could pack it. It has a nice, smooth and attractive plastic body and is available in white, black, or gold. I haven’t seen the gold version yet, but I am a sucker for anything that offers a gold option.

You aren’t going to get any seriously heavy work done on this notebook like video editing or sound production, but it is more than enough to do every day computing on. It does have some cool features too, like being able to stay connected to the internet when when its asleep. This means that it can wake up about as fast as a smartphone and you’ll be able to automatically download updates without even having to do anything.

Inside the EeeBook X205 there is a quad core Intel Atom Bay Trail-T Z3735 processor with 2GB of RAM and up to 64GB of internal storage. It comes installed with Windows 8.1 with Bing, which is basically the Windows version of Chrome. For two years you get 500GB of ASUS WebStorage for free. That is even better than the 100GB of free storage that Chromebooks offer for the same exact length of time.

This is definitely a really cool alternative to a Chromebook and even comes with some features that you’re not going to find anywhere else. It is for sure worth checking out, and should be hitting shelves in the United States sometime this fall.

The Tech Army Is A Vast Network Of Skilled Technicians With A Variety Of Skill Sets, Go To To Join!

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Your Phone’s Display Could Be Getting Sensors In It. Is This Going Too Far?

If you take the time to look back and study all of the advancements we’ve made with technology, you’d see that we’ve come quite far. Everything from PCs, to the way we listen to our music, our military technology, and even our mobile devices; they’ve all come quite far. With all of the advances that we’ve made however, does any of it seem like it may have gone… too far? Take the fingerprint scanner for example, or even the fact that many of the apps that we use on our mobile devices ask for “location services”. Now there are talks of our phones displays being able to take our temperatures and even “analyze our DNA. There are obvious advantages and disadvantages of this, but is it being taken too far?The Good

This biggest thing that I think of when I think of tech advancement is connection. It’s all about staying as connected as possible these days. It’s all about giving the consumers something more to work with with. Apple will be (more than likely) switching their display covers from Guerrilla Glass to a crystal sapphire glass for the iPhone 6 instead. Corning, the company that produces the Guerrilla Glass is trying to pull Apple back by reworking the Guerrilla Glass to allow for the features that analyze such as your temperature, whether or not you are sick, and even your DNA. If this could work in conjunction with things like Apple’s HomeKit, it could essentially keep everyone in your home informed about your health in real time. Should you be far away from home and get sick, those that live in your house will be able to appropriately respond to the situation. Not all the glitters is gold however.

The Bad

Even though the connection and real time health issues are nice and fancy, it could still mean something slightly detrimental. The new displays and the technology used to make it could mean that the price skyrockets. iPhones are already expensive enough already, so could these displays push the price tag up even further? Along with the price tag, do you really want to spit on your iPhone or check your blood sugar levels on by putting blood on/in your phone? I tend to feel like that is a bit of a dangerous game, for specific reasons.

The Ugly (Is It Too Far?)

We live in a society that is constantly talking about security. Keep your money secure. Keep your family secure. Keep your identity secure. Keep your documents secure. It’s all about security. So should this particular display take point on the new iPhones, and be something that we can, in fact, use to “analyze” our health and DNA, is that something that you would really want to have? Think about the fact that your phone has a GPS tracker in it. This isn’t to go off and talk about any type of conspiracy theories or anything of the sort. However, there are some of us who feel that our location itself doesn’t need to be revealed, let alone our location AND have our DNA analyzed.

I’m all about having more advancements and features for our technology. That being said, I’m not sure that having the ability to have your phone work with your DNA will go over well with the general public. Corning is trying to use the good parts of this new display to keep Apple from going with the crystal sapphire, but Apple might want to think about the public reception before deciding on the new displays for the iPhone 6. Is Looking To Expand Our Network Of Professionally Trained And Certified Installers, Engineers, And Techs. Enlist Today!


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Samsung’s New Galaxy Tablet Has A Better Resolution Than The iPad Air

This week Samsung has unveiled two new additions to its line of tablets. Didn’t think tablets could get any more complex? Well they sure can, the new Galaxy Tab S devices are the thinnest and lightest tablets with top of the line display screen graphics. Samsung claims that the Galaxy Tab S line has the most advanced display screen technology. The 10.5 inch Galaxy Tab S offers an impressive 288 ppi compared to Apple’s iPad Air with only 264 ppi. Samsung is surely setting the bar higher than ever for the mobile industry with these complex tablets.
So what does this new tablet design have packed if it’s so thin? Even if this is one of the thinnest tablets designs yet, the Galaxy Tab S has a resolution of 2560 x 1600 pixels and a 16:10 ratio. The screen delivers a more realistic image because of its high, compacted resolution.

It delivers more than 90 percent of Adobe’s RGB color coverage. The Galaxy Tab S also uses advanced outdoor technology, which makes it easier to view in sunny or dark situations. Both of the new tablet models, the 8.4 and 10.5 inch are super slim, measuring around 6.6 mm deep which makes them one of the lightest tablets on the market. The new models also have extended battery life, which is a great perk for everyone on the go.

It is estimated that these improved tablets will be available in July or pre-ordered at a number of outlets which include Sears, Best Buy and Amazon. However, they aren’t the cheapest. These new models will run about $399 for the 8.4 inch and $499 for the 10.5 inch WiFi models. If you are a tablet fanatic; this release isn’t one to miss.
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